Your smiles and satisfaction of our services and products
are our rewards!

The moment we purchased Urban Tea, the first goal we made was to supersede the already great reputation Urban Tea had aspired to.  With that goal in mind, our mission from the beginning has been and always will be to make every customer’s experience in our tea shop or from our website a pleasant and memorable one.  From the moment you first walk in to the aroma of over 120 teas or your first delightful sip of a hot or iced cup of tea, we strive to deliver our very best efforts and a unique experience to each and every customer. 

We take great pride in the fact that our products promote and enhance good health while also delivering a moment of bliss that only true tea-lovers can appreciate. And we love hearing a bit about you while your loose-leaf tea steeps. Each quality tea from our vast assortment is carefully selected with you in mind.  We strive to ensure you are 100% satisfied with all your tea selections and tea merchandise.  

We take incredible measures to ensure you have the very best experience possible EVERY time you walk into our tea store, whether to enjoy a pot of tea and a delicious homemade scone with a friend, participate in our "Tea Tasting" or "Urban Tea" events or just to replenish your supply of your favorite teas from our vast selection of tea blends. 

We have been blessed with the honor of being a part of so many special occasions held in our tea room from Birthday parties, Bridal Showers, Baby Showers, Girl’s Tea Party or just a meet-up with your besties!  Check-out our Communi-Tea table to reserve our tea room for unique experience for any occasion or business meeting. 


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